SPIN! 360 Photo Booth

Cancellation Policy

Rental Cancellations: • There is a 24-hour cancellation grace period for the non-refundable reservation fee. After that, your deposit is non-refundable. • If the rental is cancelled 14 days prior to your rental date, you are eligible for a refund (excluding the reservation fee and the cost of any customized items). • If the rental is cancelled 8 days prior to your rental date, you are eligible for a refund of 50% (excluding the reservation fee and the cost of any customized items). • Any cancellation within 7 days of the event is non-refundable. • All cancellations MUST be submitted in writing to info@jemsexquisitesevents.com Remaining Balance: Any remaining balance after the security deposit, MUST be paid in full no later than 15 days prior to your event. Failure to pay in full will result in the automatic cancellation of your rental and your deposit will be forfeited. Wrong Date (Rental): Making a payment means that you confirm the date and address listed on your rental agreement. If you have booked the wrong date or listed the wrong venue/address, notify us immediately via Email ONLY [info@jemsexquisitesevents.com]. You have 24 hours to notify us of the mistake. Failure to do so will result in a $100 fee to update your date or venue/address. We will try to accommodate the date/venue change if our schedule allows it. If the mistake is not corrected and results in our attendant showing up on the incorrect date or venue/address listed in your rental contract, you will not be entitled to a refund of any kind.

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